I had a dreary experience trying to fly home from Vancouver earlier this month. My flight was delayed about 15 hours and I spent a long, cold night trying to sleep on airport chairs (don’t even try). It’s a long story that doesn’t need re-telling. But I did write what I thought was a kick-ass letter to the airline’s CEO, requesting material compensation. Here’s a scrap of my letter:
[Your]communication with us customers was misleading. I received ten (really, ten) notifications of delayed departure times. That’s a lot of dangling, hour after hour, with bad information. In the middle of the night, in a cold airport, with understandably cranky/loud children. Total misery, most of which could have been avoided.
I heard from one of the airline reps yesterday. She was full of apologies, very empathetic, and said she’d authorized a small refund for the last leg of my trip. I pointed out that the “squeaky wheel” passengers were boasting of bigger rebates, and why should those of us who remained calm get less?
Running out of options, I reckon, the rep offered me a $100 gift card. I could use it any number of ways, and I’ve chosen Nordie’s. I almost never shop full price retail, so this could be an enlightening experience. Wanna help? (We donated an equal amount to RAICES to help with legal support for the families separated at the US border.)
Here are three contenders for my airline consolation gift. Let me know your favorite in the comments, if you’d be so kind.
A denim skirt with some personality. I’ve always had a classic, knee length, zip front model; now I’d like to try something more lively.
Summer shoes, which means nine-month shoes in Florida. I have shoes, oh yeah, but wouldn’t a red fabric wedge, with 40’s flair, be festive? And I could look down and be reminded of the first-world “suffering” I went through to get them. Could Nordie’s ease the pain?
An unexpected pendant to add color to my everyday uniforms.
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Some fab pieces to browse through from Nordie’s:
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